Travelling with Your Dog: About Pet Carriers continued from the opening page What if my pet has a little “accident" in the carrier? Our carriers are conveniently lined with an easy-to-clean PVC material. Clean with any mild household cleaner but be sure to rinse thoroughly and air out to ensure your pets safety. For scuff marks and such on the outside, use a slightly abrasive cleanser. What is the chain on the carrier for? Just in case you think there is any possibility of your pet jumping out of its carrier. Attach one end to the stainless steel window and the other to your pet’s collar. Remember; never ever leave your pet unattended in this or any other pet carrier. What is the other strap for? We provide two interchangeable handles. The longer strap can be attached to easily carry your carrier on your shoulder. You should only be using 1 handle at a time. Use the sliding loops for extra security after securing the snaps. Can I order a carrier with my pets name on it? Since we sell many carriers in large quantities, we are unable to do custom orders. Check with a local embroider in your area, many are able to simply embroider your pets name on the front flap! What if my pet doesn't like carriers? For dogs, here are a few ideas, Plan ahead! If you have a trip coming up, buy your carrier early and start with short trips around town. Soon your dog will get used to the carrier and look at it as an adventure! You can also coax your pup into the carrier with a special treat like cheese. Another idea is at bedtime, let your pet fall asleep in its usual spot, then gently place them in their carrier and place the it on the bed next to you. They will awaken quite happy to wake up next to you in their carrier. Repeat as needed until they are comfortable in the carrier at all times For cats, leave the carrier open with some favorite toys and maybe some cat-nip and put the carrier in an out of the way spot for your cat to discover and explore on its own. In no time you will find your kitty inside its new Pet Flys carrier and in love with its new hiding place!